Announcements

Title Date Description Image JobTitle JobID Location JobHours URL
Vice President of Engineering Friday, September 22, 2017 %%Vice President of Engineering%% %%JobID%%  %%Full-Time%% %%Torrance, CA%% %%mailto:careers@wpspublish.com%%

 

About WPS

WPS offers excitement, opportunity, energy, agility, and a collaborative spirit within a stable, consistently profitable company that’s been around (and thriving) for over 69 years. We publish educational and psychological assessments that allow helping professionals to accurately screen, diagnose, and treat people in need.  A great opportunity to grow your leadership skills and feel good about what you do at work!

WPS is looking to hire an experienced Vice President of Engineering (VPE) who will lead the 14 -person IT/software engineering team.  This role will include leading the development of solutions that will continue taking WPS from print-based delivery to digital delivery.  You will explore lots of intriguing questions and roadmap how to best use technology to unlock growth opportunities. Past experience in the fields of education, healthcare, publishing or related industries are a huge plus.  The VPE will also lead the development of an overall integrated solution that supports departments that rely heavily on third-party software such as Marketing, Sales and Operations.

This is a full-time position in L.A.’s breezy South Bay, and local candidates are preferred. WPS offers a competitive salary (DOE) and benefits including paid time off, medical, dental, 401(k), bonus and retirement plan. We work hard and take care of business, while mindful of the value of work–life balance. On-site car wash, weekly meditation, exercise boot camp, a lunch lottery, mentorship program and quarterly cultural outings are a few of the reasons why working here is awesome!

We encourage optimism, collaboration, and growth, as well as “building relationships that last.” We’re looking to build such a relationship with the right individual.

Essential Duties and Responsibilities:

·      Serve as a key member of the management team that sets the company’s strategic direction.

·      Develop overall technology strategy including technology, team and process that meets the needs of the business.

·      Spend time with internal stakeholders in a consultative fashion with other department heads, such as Marketing, Sales, Operations as an advisor of technologies that may improve their efficiency and effectiveness. 

·      Work closely with key members of the management team to define a product roadmap and development plan that meets the needs of the business.

·      Build and manage the software engineering team, technology and process to assure that the department achieves software development objectives.

·      Hire and on-board development staff as needed based on the team plan.

·      Motivate staff and provide technical direction and guidance, as well as hands-on project management, recognizing the role as that of both manager and support resource / mentor.

·      Be a heavy contributor to product design to help ensure that the product is designed for specific needs, but with wider applications in mind.

·      Effectively manage the Director of Applications and Director of Infrastructure and Support to ensure that the systems and technology needs of the organization are met.

·      Oversee IT budgets to help ensure appropriate expenditure to meet needs of organization.

·      Work collaboratively with the development team across a diverse set of technologies to build an overall system that meets the needs of the business.

·      Act as a lead engineer to resolve blockers and major issues and to assign development tasks.

·      Provide direction on architectural decisions and make judgment calls on when technical debt needs to be paid down.

·      Participate in regular agile process activities including assisting in development of user stories, estimates, sprint planning and sprint reviews.

·      Maintain high standards of software quality within the team by establishing good practices and participating in code reviews.

·      Spend approximately 20% of your time designing, coding, creating unit tests and otherwise contributing as an individual contributor.

·      Mentor, coach and develop team members to ensure continuous improvement.

·      Manage 3rd party contractors and vendors to ensure successful delivery of work.

·      Help organize and participate in team building activities.

·      Update job knowledge by keeping aware of new development tools, programming techniques, and methodologies; participating in educational opportunities; and maintaining personal networks.

·      Be a student of current industry trends, ensuring that the company maintains and expands its technology leadership position.

 

 

Skills & Qualifications:

•      Proven engineering team leadership encompassing major new system development.

•      Demonstrated ability to interview, on-board engineering talent.

•      Experience supervising and managing others including staff development, feedback, coaching and performance reviews.

•      Experience managing 3rd-party contractors and vendors.

•      Demonstrated ability to work on diverse, simultaneous projects of varying complexities.

•      Experience working with systems such as Dynamics CRM and Dynamics AX as part of an overall company solution.

•      Expert level architecture, programming and debugging skills in C# and JavaScript.

•      Experience working with Elastic Search, jQuery, TFS, MSMQ, IIS, Microsoft SQL, Visual Studio, Windows Server

•      Proficient with designing and implementing REST style web services.

•      Experience leading an overall agile development process including quality assurance and delivery.

•      Experience with performance analysis, scaling applications and improving performance.

•      Ability to communicate and collaborate with all team members effectively and efficiently.

•      Team player mentality; solutions-oriented; continuously strives to deliver quality work

 

Education and Experience:

·      Bachelor’s degree in a relevant subject such as computer science, software engineering, physics, or related comparable field

·      A minimum of seven (7) years related work experience is required, including at least three (3) years in a leadership role.

How to Apply

If interested, please send your resume and cover letter to careers@wpspublish.com

Our Story

Western Psychological Services (WPS) was established in 1948 in a little pink house in Brentwood, not far from the local VA hospital. Dr. Morse Manson, the company founder, developed a psychological test that would help returning World War II vets adjust to civilian life. This was the first of many psychological and educational assessments that WPS would publish over subsequent decades. Today these assessments are used by helping professionals throughout the world to evaluate, diagnose, and treat people in need—especially children and teens who have developmental, social, or behavioral challenges. WPS is known world-wide for our industry-leading autism assessments.

That’s the first part of the story: WPS is a stable, successful, family-owned company, 90+ employees strong, engaged in work that you can feel good about doing. This is a place where you can build a career—many of our employees stick around for 10, 20, or even 30+ years.

Our Latest Chapter

The second part of our story starts with Jeff Manson, grandson of the founder (and now president of WPS), who’s making a big investment in the company’s future. He’s nurturing a transformative company culture that encourages innovation, creativity, transparency, and collaboration. And, as part of his commitment to a more open work environment, he moved the company a new home in Torrance, with plenty of elbow room, state-of-the-art equipment, and lots of amenities. The idea is that employees who are happy, empowered, acknowledged, and listened to will better serve the customer and the bottom line. It seems to be working—WPS continues to do well year after year!

www.wpspublish.com

WPS is an equal-opportunity employer.

Executive Assistant Friday, September 22, 2017 %%Executive Assistant%% %%JobID%%  %%Full-Time%% %%Torrance, CA%% %%mailto:careers@wpspublish.com%%

About WPS

WPS offers the excitement, opportunity, energy, agility, and collaborative spirit of a startup within a stable, family-owned company that’s been around (and thriving) for over 69 years. We publish educational and psychological assessments that allow helping professionals to accurately screen, diagnose, and treat people in need.  A great opportunity to grow your skills and feel good about what you do at work!

This is a full-time position in L.A.’s breezy South Bay, and local candidates are preferred. WPS offers a competitive salary (DOE) and benefits including paid time off, medical, dental, 401(k), and retirement plan. We work hard and take care of business, while mindful of the value of work–life balance. On-site car wash, weekly meditation, exercise boot camp, a lunch lottery, mentorship program and quarterly cultural outings are a few of the reasons why working here is awesome!

We encourage optimism, collaboration, and growth, as well as “building relationships that last.” We’re looking to build such a relationship with the right individual.

 

About the position…

As an Executive Assistant, you will bring strong computer skills (Microsoft Office excellence required), great office skills, the ability to multitask, strong interpersonal abilities, experience in making travel arrangements, running errands, helping plan events, and the flexibility to handle a dynamic workflow. With the guidance and support of our Director of Project Management you will help assist the CEO, COO , and Director of Project Management with various tasks. You will work closely with many members of the WPS team, and provide exceptional support as needed. Your keen skills, positivity, strong work ethic, and collaborative style will help WPS continue to build our strong team.

Your Responsibilities…

  • Assist the CEO, COO and Director of Project Management with various clerical tasks.
  • Manage calendars.
  • Travel arrangements.
  • Field and respond to regular requests from various departments.
  • Plan, coordinate and execute company events.
  • Implement special projects as assigned.
  • Communicate and correspond as needed for the team.
  • Perform a variety of support duties including filing, writing correspondence, expense reports, organizing, etc.
  • Manage a mix of Microsoft Office tools (i.e., Word, Excel, SharePoint and Outlook).

Qualifications and Experience…

  • A minimum of 3 – 5 years of office experience
  • Strong organizational skills
  • Strong attention to detail and ability to follow through on assignments to completion
  • Strong written and verbal communication skills, professional presence, and outstanding interpersonal skills
  • Excellent Microsoft Office skills (Outlook, Excel and Word)
  • Well-rounded office experience
  • Comfortable working at a fast pace
  • Team player with a positive attitude
  • Self-starter
  • Bachelor’s degree in areas related to business, communications, or psychology desirable

Our Story

Western Psychological Services (WPS) was established in 1948 in a little pink house in Brentwood, not far from the local VA hospital. Dr. Morse Manson, the company founder, developed a psychological test that would help returning World War II vets adjust to civilian life. This was the first of many psychological and educational assessments that WPS would publish over subsequent decades. Today these assessments are used by helping professionals throughout the world to evaluate, diagnose, and treat people in need—especially children and teens who have developmental, social, or behavioral challenges. WPS is known world-wide for our industry-leading autism assessments.

 

That’s the first part of the story: WPS is a stable, successful, family-owned company, 80+ employees strong, engaged in work that you can feel good about doing. This is a place where you can build a career—many of our employees stick around for 10, 20, or even 30+ years.

 

Our Latest Chapter

 

The second part of our story starts with Jeff Manson, grandson of the founder (and now president of WPS), who’s making a big investment in the company’s future. He’s nurturing a transformative company culture that encourages innovation, creativity, transparency, and collaboration. And, as part of his commitment to a more open work environment, he moved the company a new home in Torrance, with plenty of elbow room, state-of-the-art equipment, and lots of amenities. The idea is that employees who are happy, empowered, acknowledged, and listened to will better serve the customer and the bottom line. It seems to be working—WPS continues to do well year after year!

 

www.wpspublish.com

WPS is an equal-opportunity employer.

 

Buyer/Planner Friday, September 22, 2017

%%Buyer/Planner%% %%JobID%%  %%Full-Time%% %%Torrance, CA%% %%mailto:careers@wpspublish.com%%

About WPS

WPS offers the excitement, opportunity, energy, agility, and collaborative spirit of a startup within a stable, family-owned company that’s been around (and thriving) for over 68 years. We publish educational and psychological assessments that allow helping professionals to accurately screen, diagnose, and treat people in need.  A great opportunity to grow your forecasting skills and feel good about what you do at work!

This is a full-time position in L.A.’s breezy South Bay, and local candidates are preferred. WPS offers a competitive salary (DOE) and benefits including paid time off, medical, dental, 401(k), and retirement plan. We work hard and take care of business, while mindful of the value of work–life balance. On-site car wash, weekly meditation, exercise boot camp, a lunch lottery, mentorship program and quarterly cultural outings are a few of the reasons why working here is awesome!

We encourage optimism, collaboration, and growth, as well as “building relationships that last.” We’re looking to build such a relationship with the right individual.

About the Job

 

As a Buyer/Planner, you will use your reasoning skills to analyze market indicators such as distributor sales, customer orders, and product life cycle stages to predict future demand for order fulfillment based on business objectives and customer segmentation.

Job functions:

 

·    Create demand forecast by collecting and analyzing historical sales, market trends, seasonality, marketing promotions and product life cycle stage.

·    Work with sales team to support product needs for quotes and/or sales orders above predetermined dollar threshold.

·    Consult with management on demand planning and forecasting assumptions, analysis, and decisions.

·    Establish, utilize and continually improve statistical models and software tools to create forecasts.

·    Develop and measure KPIs in order to track and evaluate forecast accuracy and to work towards continuous improvement.

·    Lead bi-monthly forecast meetings with sales, marketing and operation teams as a means to facilitate consensus and integrate market intelligence and sales forecasts into demand forecast.

·    Prepare and submit purchase orders to suppliers, managing delivery timelines, confirmations, order status, order changes, delays and/or cancellations.

·    Contact suppliers in order to expedite deliveries, resolve shortages, missed or late deliveries, and other problems related to the purchase order. Prepare, maintain and review purchasing files, reports and price lists.

·    Check shipments or partner with Art department to ensure that product quality is satisfactory. Partner with the Procurement manager to determine if a corrective action plan is needed.

·    Work within the annual budget to purchase goods and services.

·    Maintain and manage new and existing product information in Microsoft Dynamics A/X and CRM.

·    Develop and maintain collaborative and cooperative working relationships with all stakeholders.

Skills needed:

·      Strong knowledge of demand planning process and forecasting tools.

·      Strong Excel skills with an aptitude for numbers.

·      Organized with attention to detail and accuracy.

·      Projects a positive attitude even during stressful situations.

·      Strong interpersonal skills – able to work collaboratively across departments.

·      Excellent communication, critical thinking and relationship building skills.

·      Self-starter capable of staying motivated while working independently.

·      Exercises independent judgement and understands the financial impact of the business decisions.

·      Interest in continued learning and personal development.

Required Education and Experience

·      Advanced skills in Microsoft Office, specifically Excel and Word.

·      Two years of similar or related experience.

·      Bachelor’s Degree in Supply Chain Management, Business Administration or Accounting.

Other duties:

This job description does not contain a comprehensive listing of activities, duties, or responsibilities required of the employee in this role. Activities, duties, or responsibilities may change at any time with or without notice.

Our Story

Western Psychological Services (WPS) was established in 1948 in a little pink house in Brentwood, not far from the local VA hospital. Dr. Morse Manson, the company founder, developed a psychological test that would help returning World War II vets adjust to civilian life. This was the first of many psychological and educational assessments that WPS would publish over subsequent decades. Today these assessments are used by helping professionals throughout the world to evaluate, diagnose, and treat people in need—especially children and teens who have developmental, social, or behavioral challenges. WPS is known world-wide for our industry-leading autism assessments.

That’s the first part of the story: WPS is a stable, successful, family-owned company, 80+ employees strong, engaged in work that you can feel good about doing. This is a place where you can build a career—many of our employees stick around for 10, 20, or even 30+ years.

Our Latest Chapter

The second part of our story starts with Jeff Manson, grandson of the founder (and now president of WPS), who’s making a big investment in the company’s future. He’s nurturing a transformative company culture that encourages innovation, creativity, transparency, and collaboration. And, as part of his commitment to a more open work environment, he moved the company a new home in Torrance, with plenty of elbow room, state-of-the-art equipment, and lots of amenities. The idea is that employees who are happy, empowered, acknowledged, and listened to will better serve the customer and the bottom line. It seems to be working—WPS continues to do well year after year!

www.wpspublish.com

 

WPS is an equal-opportunity employer.

 

Customer Service Representative Wednesday, September 06, 2017

%%Customer Service Representative%% %%JobID%%  %%Full-Time%% %%Torrance, CA%% %%mailto:careers@wpspublish.com%%

About WPS


WPS offers the excitement, opportunity, energy, agility, and collaborative spirit of a startup within a stable, family-owned company that’s been around (and thriving) for over 68 years. We publish educational and psychological assessments that allow helping professionals to accurately screen, diagnose, and treat people in need.  A great opportunity to grow your customer service skills and feel good about what you do at work!

This is a full-time position in L.A.’s breezy South Bay, and local candidates are preferred. WPS offers a competitive salary (DOE) and benefits including paid time off, medical, dental, 401(k), and retirement plan. We work hard and take care of business, while mindful of the value of work–life balance. On-site car wash, weekly meditation, exercise boot camp, a lunch lottery, mentorship program and quarterly cultural outings are a few of the reasons why working here is awesome!

We encourage optimism, collaboration, and growth, as well as “building relationships that last.” We’re looking to build such a relationship with the right individual.

About the Job

As a Customer Service Representative, you will use your skills, energy, and positive attitude to deliver exceptional service to our customers. You will be responsible for providing customer service for our internal and external customers, assisting with orders, account questions, billing, order entry, shipment tracking and order cancellations.  

Job functions:

·      Receives, processes and verifies the accuracy of orders from customers utilizing the CRM/mainframe systems

·      Provides timely and accurate information to incoming customer order status and product knowledge requests

·      Processes customer orders/changes/returns according to established department policies and procedures

·      Provides timely feedback to the company regarding service failures or customer concerns and emails

·      Provides A+ Customer Service to all WPS customer service calls

Skills needed:

·      Excellent phone skills. Speaks clearly, slowly and is a good listener

·      Highly organized with a strong attention to detail

·      Excellent interpersonal and communication abilities

·      Ability to work quickly with thoroughness and efficiency

·      Ability to multi task and prioritize effectively

·      Ability to adapt and respond to the unique needs of different customers

·      Bilingual a plus

Required Education and Experience

·       3 - 5+ years of Customer Service phone experience

·      Skilled in Microsoft Office, specifically Word and Outlook

·      Bachelor’s degree preferred

Other duties:

This job description does not contain a comprehensive listing of activities, duties, or responsibilities required of the employee in this role. Activities, duties, or responsibilities may change at any time with or without notice.

Our Story

Western Psychological Services (WPS) was established in 1948 in a little pink house in Brentwood, not far from the local VA hospital. Dr. Morse Manson, the company founder, developed a psychological test that would help returning World War II vets adjust to civilian life. This was the first of many psychological and educational assessments that WPS would publish over subsequent decades. Today these assessments are used by helping professionals throughout the world to evaluate, diagnose, and treat people in need—especially children and teens who have developmental, social, or behavioral challenges. WPS is known worldwide for our industry-leading autism assessments.

That’s the first part of the story: WPS is a stable, successful, family-owned company, 80+ employees strong, engaged in work that you can feel good about doing. This is a place where you can build a career—Many of our employees stick around for 10, 20, or even 30+ years.

Our Latest Chapter

The second part of our story starts with Jeff Manson, grandson of the founder (and now president of WPS), who’s making a big investment in the company’s future. He’s nurturing a transformative company culture that encourages innovation, creativity, transparency, and collaboration. And, as part of his commitment to a more open work environment, he moved the company a new home in Torrance, with plenty of elbow room, state-of-the-art equipment, and lots of amenities. The idea is that employees who are happy, empowered, acknowledged, and listened to will better serve the customer and the bottom line. It seems to be working—WPS continues to do well year after year!

www.wpspublish.com

WPS is an equal-opportunity employer.


Fulfillment Clerk Friday, August 11, 2017

%%Fulfillment Clerk%% %%JobID%%  %%Full-Time%% %%Torrance, CA%% %%mailto:careers@wpspublish.com%%

About WPS

Western Psychological Services (WPS) offers the excitement, opportunity, energy, agility, and collaborative spirit of a startup within a stable, family-owned company that’s been around (and thriving) for over 68 years. We publish educational and psychological assessments that allow helping professionals to accurately screen, diagnose, and treat people in need.  A great opportunity to grow your customer service skills and feel good about what you do at work!

This is a full-time position in L.A.’s breezy South Bay, and local candidates are preferred. WPS offers a competitive salary (DOE) and benefits including paid time off, medical, dental, 401(k), and retirement plan. We work hard and take care of business, while mindful of the value of work–life balance. On-site car wash, weekly meditation, exercise boot camp, a lunch lottery, mentorship program and quarterly cultural outings are a few of the reasons why working here is awesome!

We encourage optimism, collaboration, and growth, as well as “building relationships that last.” We’re looking to build such a relationship with the right individual.

About the Job

As a Warehouse clerk, you will be responsible for assembling orders and having them prepped for shipment to our customers around the globe. Reporting directly to the Fulfillment manager, you will use your skills, energy, and positive attitude to deliver exceptional service to both our internal and external customers.

Job functions:

  • Assemble finished products from base stock and move to assigned areas
  • Move materials and items from receiving to  assigned areas
  • Mark materials appropriately with identifying information
  • Ensure that the Fulfillment department is accessible and safe for employees and visitors
  • Sweep, dust, and organize warehouse and work area
  • Use sit-down and stand-up forklifts
  • Use computer system to record quantities of materials or items received or distributed
  • Assist with shipping and receiving, unloading trucks, checking in merchandise, and matching purchase orders to sales orders
  • Prepare parcels for mailing

Skills needed:

  • Excellent interpersonal and communication abilities
  • Highly organized, demonstrating attention to details.
  • Aptitude for mathematics
  • Ability to prioritize and manage time
  • Ability to work quickly with thoroughness and efficiency

 Education and Experience:

·      3 - 5 years of Warehouse or Assembly experience, preferred

·      High School diploma or equivalent, required

Work environment:

This is a warehouse position with some outdoor exposure during the workday. The Fulfillment Clerk uses office equipment such as computers, phones, photocopiers, and filing cabinets, and warehouse equipment such as hand trucks, box cutters, tape dispensers, scissor lifts, and forklifts.

Physical demands:

The employee in this role is regularly required to use hands to finger, handle, or feel; to use arms and hands to reach; and to speak or hear. The employee is frequently required to stand, walk, stoop, kneel, or crouch. The employee must regularly lift and/or move objects weighing between 10 and 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Position type and expected hours of work:

This is a full-time position. Days and hours of work are Monday through Friday, 7:30 a.m. to 4:00 p.m.

Other duties:

This job description does not contain a comprehensive listing of activities, duties, or responsibilities required of the employee in this role. Activities, duties, or responsibilities may change at any time with or without notice.

Our Story

Western Psychological Services (WPS) was established in 1948 in a little pink house in Brentwood, not far from the local VA hospital. Dr. Morse Manson, the company founder, developed a psychological test that would help returning World War II vets adjust to civilian life. This was the first of many psychological and educational assessments that WPS would publish over subsequent decades. Today these assessments are used by helping professionals throughout the world to evaluate, diagnose, and treat people in need—especially children and teens who have developmental, social, or behavioral challenges. WPS is known world-wide for our industry-leading autism assessments.

That’s the first part of the story: WPS is a stable, successful, family-owned company, 80+ employees strong, engaged in work that you can feel good about doing. This is a place where you can build a career—Many of our employees stick around for 10, 20, or even 30+ years.

Our Latest Chapter

The second part of our story starts with Jeff Manson, grandson of the founder (and now president of WPS), who’s making a big investment in the company’s future. He’s nurturing a transformative company culture that encourages innovation, creativity, transparency, and collaboration. And, as part of his commitment to a more open work environment, he moved the company to a new home in Torrance, with plenty of elbow room, state-of-the-art equipment, and lots of amenities. The idea is that employees who are happy, empowered, acknowledged, and listened to will better serve the customer and the bottom line. It seems to be working—WPS continues to do well year after year!

www.wpspublish.com

WPS is an equal-opportunity employer.

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